In-app Support
For account help, event questions, and platform support.
Open support ticketReach Diasfrica for support, host questions, vendor questions, partnerships, and general platform feedback.
Public help for login issues, checkout problems, broken links, and account access.
Open public formEvent setup, vendor listings, payouts, promotion, and operational questions.
Ask in-appCommunity partnerships, sponsorships, and collaboration ideas.
Start a conversationFor account help, event questions, and platform support.
Open support ticketMonday to Friday, 9 AM to 6 PM ET.
+1 571 263 8953Diasfrica Headquarters Washington, DC
Serving African communities across global diaspora cities
Most support tickets receive a reply within one business day.
Send a message
This public form is for general questions, account access issues, event questions, partnerships, and safety concerns. If you are signed in, use in-app support for account-specific replies.
Open a support ticket with the event link, city, and a short description so the team can investigate quickly.
Use in-app support. It keeps your account context, admin replies, and next steps in one place.
Yes. Use the host or vendor contact option and include the city, event type, or service category you are working on.
Yes. Start a partnership conversation from this page and the team will route it to the right admin queue.